Privacy Policy
Last updated: 2025-01-01
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a payment, or contact us for support. This may include your name, email address, password, payment information, and any other information you choose to provide. We also collect information automatically when you use our Service, including your API usage data, IP address, browser type, operating system, referring URLs, and access times.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our Service; process transactions and send related information including confirmations and receipts; send technical notices, updates, security alerts, and support messages; respond to your comments, questions, and requests; monitor and analyze trends, usage, and activities in connection with our Service; detect, investigate, and prevent fraudulent or unauthorized transactions and activities; and personalize and improve your experience.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our Service, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release information when it is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We use industry-standard encryption for API key storage and transmission.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. API request logs are retained for 30 days for debugging and abuse prevention purposes. Account information is retained for the duration of your account and deleted upon request.
6. Cookies and Tracking
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools. We may use analytics services that collect information about how our Service is used, including the pages visited, the time spent on the Service, and the actions taken.
7. Third-Party Services
Our Service may contain links to third-party websites or services that are not owned or controlled by TokenHub. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and privacy policies of these third-party services.
8. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
9. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; object to or restrict the processing of your information; and data portability. To exercise any of these rights, please contact us through our official channels.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us through our official channels.